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There are many different techniques for conflict management and resolution; learning about these should help economic developers address conflict in a more effective manner.  This course will explore: sources of conflict, modes of conflict resolution, consensus, and negotiation.  Participants will consider the advantages and disadvantages of the various management techniques. They will also have an opportunity to apply some of their new-found knowledge to practical situations they might confront as an economic development professional.  The goal is to discover there are many ways to achieve positive and constructive outcomes where conflict is concerned.

Course Outline

This course will explore: sources of conflict, modes of conflict resolution, consensus, and negotiation.  Participants will consider the advantages and disadvantages of the various management techniques. They will also have an opportunity to apply some of their new-found knowledge to practical situations they might confront as an economic development professional.  The goal is to discover there are many ways to achieve positive and constructive outcomes where conflict is concerned.

 

Applies Towards the Following Certificates

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