Power and influence are often confused, but this course will clarify the differences between the two. Sources of power, personal and positional, will be addressed as well as the concept that power does not equal effective influence. The processes of transforming power into influence, selecting an appropriate influence strategy and acting assertively will be discussed.

Learner Outcomes

Enhance personal and position power
Use influence appropriately to accomplish exceptional work
Neutralize inappropriate influence attempts


Applies Towards the Following Certificates

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