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In an effort to continue the management development of city and county clerks, this elective course focuses on enhancing leadership and management capabilities in dynamic workplace environments. The course is built on the premise that employees bring a wide range of perspectives, experiences, and motivations to their roles. Understanding and leveraging these differences is key to building an effective workforce and responsive government. This course introduces a modern approach to leadership that emphasizes the importance of recognizing individual drivers of performance and engagement. The course explores techniques for motivating teams, fostering collaboration, and managing a variety of stakeholder expectations. Participants will gain practical tools to lead with empathy, adaptability, and strategic insight which are skills essential for navigating today’s complex organizational landscapes.

Applies Towards the Following Certificates

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